The success of an AV project relies on the ability to develop an appropriate solution from concept to completion. Before a solution can be implemented, the client's needs must be fully understood, from the organizational to the individual level.

With each initiative, HB finds a balance between need, function, expense and the ability to adapt these elements for future change, growth, and expandability. This methodology aims to support the client's effort through the entire project lifecycle.

Our systems are programmed with users and presenters in mind. Features include:

• Each project, no matter how large or small, is executed by a project team comprised of an account executive, project manager, project engineer, lead technician and technical personnel as required.
   
• A full-time Quality Assurance Department stages and tests all systems prior to shipment to the installation site. Once installed, systems are then commissioned and tested by on-site QA staff.
   
• Field technicians use the latest diagnostics, setup software and electronic testing equipment.
   
• All drawings, manuals and programs are stored and updated regularly on our servers/website. This ensures quick access to the latest project information.
   
• Full-time in-house programming staff have many years of industry experience. Team members are certified/master programmers for leading control system products.
   
• User interfaces are designed to be intuitive and encourage rather than intimidate users. Clients are given the opportunity to review and comment on how the user interface looks and operates in advance of implementation.
   

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HB's methodology | From concept to completion

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• Needs Assessment
  In order to understand the requirements of each individual client, our team conducts an extensive needs assessment that determines the appropriate steps to be taken in order to successfully meet all of the project goals.
  
• Design Consulting
  Once we have an understanding of the needs assesment, a design team is assigned to your account. Leveraging the client's concepts and feedback, this team works through the entire project, from concept to completion.
  

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• Installation
  Having planned and organized the system design with your staff, at this point in the process it is time for the solution to be installed.
  

       
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• Training
  Once the project is complete and has been deployed, our team will be able to provide an in-depth knowledge transfer to the entire team.
  
• Maintenance
  Once the training has been completed, HB is available for additional support. We understand that issues will come up, which is why ongoing support and maintenance remains a guarantee.